Privacy Policy

Protecting your personal information and privacy rights

Data Protection and Privacy Rights

At SecureFundHub, we are committed to protecting your personal data and respecting your privacy rights. This privacy policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and Singapore's Personal Data Protection Act (PDPA).

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Enroll in our financial literacy and security education programs
  • Subscribe to our newsletter or financial education updates
  • Attend our financial education workshops or training sessions
  • Use our online learning platform and educational tools
  • Contact us for educational consultation or support

2. Types of Personal Data

The personal data we may collect includes:

  • Contact information (name, address, phone number, email)
  • Educational background and learning preferences
  • Financial knowledge assessment data and progress tracking
  • Payment information for course enrollment and subscription services
  • Learning progress data and course completion records
  • Feedback and survey responses related to our educational programs

3. Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity for providing educational services
  • Legitimate interests in improving our educational programs
  • Legal obligations under Singapore and international law
  • Your explicit consent where required
  • Vital interests for protecting individuals from financial fraud

4. How We Use Your Information

We use your personal data to:

  • Provide financial literacy and security education services
  • Track your learning progress and customize educational content
  • Send relevant financial education updates and course notifications
  • Communicate about your educational programs and learning goals
  • Comply with educational regulations and reporting requirements
  • Improve our services and develop new educational content
  • Prevent educational fraud and maintain platform security

5. Data Sharing and Disclosure

We maintain strict confidentiality and only share your information:

  • With your explicit consent
  • When required by law or regulatory authorities
  • With trusted service providers under strict confidentiality agreements
  • With educational partners for accredited programs (with your consent)
  • In anonymized form for educational research and program improvement
  • To prevent fraud or protect individuals from financial scams

6. Your Rights Under GDPR and PDPA

You have the right to:

  • Access your personal data and obtain copies
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data (subject to educational records retention)
  • Object to or restrict processing of your data
  • Data portability for your educational records
  • Withdraw consent at any time (without affecting lawful processing)
  • Lodge a complaint with the relevant data protection authority

7. Data Security and Protection

We implement comprehensive technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encrypted data transmission and secure storage systems
  • Access controls and authentication protocols
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and confidentiality
  • Incident response procedures for data breaches

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specific retention periods include:

  • Educational records: 7 years from completion or withdrawal
  • Payment information: As required by financial regulations
  • Marketing communications: Until you unsubscribe
  • Course progress data: For the duration of your enrollment plus 2 years

9. International Data Transfers

If we transfer your data outside Singapore or the EU, we ensure adequate protection through appropriate safeguards such as:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions by competent data protection authorities
  • Binding corporate rules for transfers within our organization
  • Explicit consent for specific transfers where appropriate

10. Cookies and Online Tracking

Our website uses cookies and similar technologies to:

  • Enable essential website functionality
  • Remember your learning preferences and progress
  • Analyze website usage to improve our services
  • Provide personalized educational content recommendations

You can control cookie settings through your browser preferences.

11. Children's Privacy

Our services are designed for adults aged 18 and above. We do not knowingly collect personal data from children under 18 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

12. Contact Information

For questions about this privacy policy or to exercise your rights, please contact us:

Data Protection Officer: privacy@securefundhub.com
Phone: +65 6891 4237
Address: 47 Robinson Road, Singapore 068897
Business Registration: S9273846F

13. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or direct communication. The updated policy will be effective from the date of publication.

14. Governing Law

This privacy policy is governed by Singapore law and the jurisdiction of Singapore courts. For EU residents, applicable GDPR provisions will also apply.